Client Survey Results

At Praeger Batt Solicitors we pride ourselves on providing quality service to our clients as our business depends on it. Therefore, we are dedicated to ensuring our clients receive the best service we can provide and the results they desire.

In our 2008 client survey we discovered that we are living up to our clients expectations by delivering a quality service that we are truly proud of. We also pride ourselves on our honest and open relationships built with clients over the years and therefore are happy to share the results of this survey.

While we are very happy with the results published below, we will continue to strive for excellence and deliver it to our clients.

This is what our clients thought:

   Overall Service

98% of clients rated our overall service as good to very good.

How well we understand our clients business

98% of clients thought we had a good to excellent understanding of their business.

We respond promptly to your messages

62% of clients say we always respond promptly to messages they leave.

We keep clients sufficiently informed through out their legal matters

65% of clients say they are always sufficiently informed throughout their legal matters with our firm.

We provide quality work

67% of clients say we always provide them with quality work.

Do we meet expectations as to when work will be delivered?

63% of clients say we always meet their expectations as to when they believe work will be delivered.